What do I do if I have more than one tenant/landlord that I need to get an eSignature from?

Multiple tenants (or landlords) need to be added as separate entities to a tenancy or property in order for you to be able to obtain a signature from both parties. This means that rather than adding them as applicant one and applicant two on one applicant record for example, you need to create separte records for both parties.

Please click here for the link to our training video on setting up multiple tenants on a property which will then work correctly with eSigning and enable you to send eSignatures to both email addresses for tenancy agreements. 

For Vendors, you need to ensure that you have completed both Vendor One and Vendor Two contact details, including an email address for both. If you only have one email address for them, you can enter the same address in both fields for Vendor One and Vendor Two.

It's also worth noting that you only need to include the one merge code in your document, regardless of how many tenants you have. For example, if you have two tenants that you are sending your document to for eSignature, you would only enter the merge code for "applicant esignature block" once into the document. This one merge code will then pull all the signatures for tenants who have eSigned the document through into the one space for you. if you put the merge code in twice, you will end up with duplicate signatures.