Rightmove Live Feed means you can get new instructions, price changes and corrections live on Rightmove within a few seconds.
The Live Feed is chargeable. We first got excited about this new feature in mid 2013 but, at that point we were not able to predict the size and scale of  the project and the amount of expensive bandwidth required to upload every property change (including all the photos) every time a user presses save in a property record.
To get this set up on your account, please email Nikki, Rosy and Melissa on This email address is being protected from spambots. You need JavaScript enabled to view it. or call them on 01225 303500 option 2.
They’ll put the extra charge of £5 per month on your next direct debit.
Details of how you setup the live feed are covered in this chapter along with everything else you need to know.
Step 1 – Property Configuration - Links
Before you can begin using the Rightmove live feed, there are a few items in configuration that need setting up by a super user.
Go to ‘Tools’ in the top menu, select ‘Configuration’ from the drop down and go into ‘Property Configuration’ – ‘Links’:

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For this purpose we are interested in #4.
This will list all of the link options that you have set up from your Links tab in your property record. For each link, you need to assign a ‘Rightmove Type’ in the new column.
So for EPC you’d select either ‘EPC’ or ‘EPC Graph’ depending on what you upload, and so on. Save when finished. If you fail to configure your Rightmove types, only EPCs will be uploaded.  Please note if you are a multi-branch firm, this will need doing for all offices.Â
The list of types are predefined by Rightmove and are out of our control. Â If you would like to add any additional types you will need to petition Rightmove.Â
Step 2 – Property Record – Portals Tab
To view the live page for a property, you’d go into the Property record and click into the ‘Portals’ tab:

If the property has uploaded to the live feed it will say ‘Click Here’ in the Direct URL column, and it will have a last updated date.
There is also a new column showing with which portals you have a live feed in place. N/A means the portal don’t offer a live feed at present.
Upon clicking the link it will open the relevant property page on Rightmove. This link can be re-used, if required, in any correspondence.

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Any changes made in a properties record are usually visible on Rightmove within a couple of minutes of saving them, depending on how quickly Rightmove are processing our uploads.
You’ll know when changes have been uploaded as the last updated time and date for the Rightmove row on the Portals tab will have changed.
If there is an old date and/or time showing in the ‘Last Updated’ column on the Portals tab, you should right click and save the property record to re-send it.
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Removing Properties from the Live Feed
Expert Agent generally will guide you through the relevant steps via the use of wizards as to when a property will begin to show on the portals and when it will come off, however if you would like to remove the property manually for any reason simply access the details tab on the Property record as shown below:

Untick the ‘Show on Portals’ tickbox.  Remember to right click and SAVE.  This will then remove the property from the Live Feed. The Rightmove live system will not remove the property from the portal purely based on the status of the property – you need to untick the  ‘Show on Portals’ tickbox.
Cost
The cost of the live feed is £5 +vat a month and will be added to you next Direct debit. It will appear on your invoice as ‘Rightmove LIVE feed’
It may take a few minutes to feed the updated property through to Rightmove. Â If this happens, or if there is a longer delay, you can force a re-send by adding a single space to the Advert Header field, saving the record, removing the space and saving the record again. Â The property will then be displayed instantly on Rightmove.
If a property fails to upload on Rightmove Live in the future, you can hover over the word 'Failed' in the Portals tab to see the reason for the failure. Â This will either give a plain text reason (for example, Missing Town), or an error code which we will be able to use to diagnose the issue.
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Please also see Why is my Property not showing on Rightmove (or not showing correctly)? FAQ for more information. Â
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XML / FTP COLLECTION
The portal can collect your data in OUR format. We switch on our XML/FTP feed, give you (the agent) the access codes and then you give these to whoever you want to have access to your data. This whole process (including the feed format) is explained here. You need to be aware that the XML feed counts as one of the three free portal feeds that you get per branch. So, if you already upload to Rightmove, Prime Location & Fish4homes, your XML/FTP feed will cost you an extra £20 per month per branch. From the portal perspective, this route is free.
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We don’t – well not for most members. Most member branches upload to 3 portals or less. We only charge when you step beyond 3 portals per branch. So, you can send to your choice of 3 out of the 18 or so premium portals that we upload to WITHOUT extra charges. Our Users Group helped us to come up with 3 as a fair usage level . Portals swallow up internet bandwidth which is expensive but, much worse, they swallow up support team time. When you call us to explain that 5 Acacia Avenue isn’t on, for example, Look4aProperty.com, it takes us half an hour to check the property, check our feed, call their support team and call you back. By definition, if you upload to 4 or more portals, you are moving away from the premier league portals into the league division 2 ones. Consequently, in our experience, the quality of feed processing and quality of support on offer can diminish making our job harder still.
We also count our XML feed as an extra portal. So, if you have a website powered by someone else and they collect data from us, if that feed pushes you over the three free feeds we bill for that too for the same reasons as above.
The charge for fourth and subsequent portal uploads is £20+VAT per month per branch.