There may be occasions when the landlord may need to pay the tenant during the tenancy. Alternatively the tenant may need to pay the landlord for expenses that are not related to you as an agency and are not rent. You may be asked to facilitate the transfer.
You can therefore via the financial sub menu on the right click action menu transfer funds from Landlord to Tenant and visa versa.Â
A key example of when you may use this is if the tenant has paid a contractor on behalf of the landlord and therefore the landlord owes the tenant.Â
On the landlord statement showing as a Charge:
On the tenancy statement showing as a Receipt:
Alternatively if a tenant was purchasing an item of furniture for example from the landlord you may wish to use the transfer funds function to show this from tenancy to landlord, again found in the right click action menu.Â
Property Invoices will show you all the invoices created for Sales properties using the Charges Tab.Â
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1. Hover over Offers in the top menu and select Property Invoices from the drop down. Â Â
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1. If you have multiple branches you can select which branch invoices you are looking at from here. Â You can also filter by Invoice Number. Â
2. The date range defaults to a month before to today. Â You can change this by clicking on the calendar icons. Â
3. Â You can look at all the invoices added onto a specific property if necessary. Â
4. Click Filter (once you are showing your invoices you can export to CSV or Print from here as well). Â
5. Clicking on the down arrow will expand the record to give you more information. Â You can also reprint from here. Â
6. The Property address links back to the property. Â
The Contact Grid works in exactly the same way as all other Grids within Expert Agent. Â You can choose the columns, create reports, send Emails all from the Action Menu:Â
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You can also create Saved Selections (Custom Quicklinks) from the Contact Grid.  These work in the same way as all other Saved Selections and will appear on the Action Menu of the Contact Grid, but also from the Right Tool Bar (Quick Links) as well. Â
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The Activity Report is a run down of a particular negotiator's activity throughout the system for a specified date parameter. It will show such information as viewings booked, identity checks done, e-mails sent, general logs through the system and more. You can search for individual negotiators or several at a time, just select the relevant names from the drop down list under 'Select Staff'.
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1. If you are part of a multi-branch company, select different offices from this drop down menu.Â
2. Select the staff members that you would like to see the activity report for. This can be singular or multiple.Â
3. Set the date/time fields from the calendar or clock icons here. Please bare in mind that the more you set the time period for, the longer the results will need to load.
4. From here, you can select which particular events you would like to be excluded from the results.Â
5. You can select whether you would prefer 'detailed' results or a 'summary' of the results. A summary report will show you simply the figures for each heading (as displayed in the picture above). The detailed report will show you the details of the records that have been altered, the event logs of the e-mails sent, the text of the notes that have been entered etc.
6. Once the criteria has been set, you will be able to create the report by simply clicking on 'Generate'. Once the report has been created and is displaying on the screen, you will be able to print directly from the page by clicking onto 'Print'.
7. This is where the content of the report will be displaying. Please bear in mind, if you choose multiple negotiators or select a 'detailed' report then you may have to scroll down the screen to view all of the content. Â Â Â