The Portal FAQ section covers all portal related queries regularly raised by our members.  We hope you will find the answer to your query below however if not and you feel it will be beneficial to add please email your suggestion to This email address is being protected from spambots. You need JavaScript enabled to view it.  and we will happily add it for you.

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Why is my property not appearing on my website/ portals?

My property is not displaying the correct type on portals

The full details are not displaying on the portals?

The property advert is not displaying in full?

How can I display a 'Character' property on Rightmove?

How do I set up a new portal feed?

Do you have contact details for the portals?

The property put on the market last night is not displaying this morning?

How can I list my property on Rightmove as a Premium property?

Why do you charge to send data to the portals?

How can we use a new portal that EA does not yet feed to?

How do I configure and set up the Rightmove Live Feed?

Rightmove Live Failure

How do I display Lettings Fees on Rightmove and other portals?

The Speed & Reliability FAQ section covers all performance related queries regularly raised by our members.  We hope you will find the answer to your query below however if not and you feel it will be beneficial to add please email your suggestion to This email address is being protected from spambots. You need JavaScript enabled to view it.  and we will happily add it for you.

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Help!... Expert Agent is too slow?

Network Troubleshooting

The General FAQ section covers all general related queries regularly raised by our members.  We hope you will find the answer to your query below however if not and you feel it will be beneficial to add please email your suggestion to This email address is being protected from spambots. You need JavaScript enabled to view it. and we will happily add it for you.

Latest:

Vebra Solutions Limited is the new home of Expert Agent

Expert Agent - Increase my subscription or request additional services

Expert Agent - Make changes to my account

Expert Agent - Billing Enquiries

National Trading Standards - Keeping your property listings compliant

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How do I add a new staff member into EA?

How can I check which staff are logged in to Expert Agent?

What do I need to do when a staff member leaves?

How do I change label formats?

How can I get a Data Extract from Expert Agent?

Can I still use Windows XP?

How much do the SMS bundles cost?

My grids don't seem to be loading?

Where's the manual for "Classic" Expert Agent

How do I take a screenshot?

What is the best way to bookmark Expert Agent?

How Do I Delete A Contact?

What happens when I forget my Password?

How do I upload documents to a record?

I want to close one of my branches in Expert Agent, how do I do this?

How Do I Stay Safe Online?