What Is The Best Way to Bookmark Expert Agent?

Why should I set “loadbal” as my Expertagent Bookmark?

If you have experienced a new release with Expertagent, you will probably have suffered with the issue of having a message popup saying “Rack Disabled” or that you simply cannot log in.

This is because we have our live servers, and we have our test servers. When the test servers that contain a new release are made live, rather than having down time where the servers are not accessible at all, we redirect you to a different server. The script that does this is called loadbal (short for load balancer).

If you set your bookmark to our loadbal, you will never have issues with getting into EA when these updates happen.

Why do I need to use the “loadbal”?

By setting your bookmark to loadbal, it means that you will always be directed to log into a working server. Additionally, you will be directed to the least congested server, meaning you will get the most optimum usage.

So how do I set loadbal as my bookmark.

Firstly, there are multiple ways to do this, so if you have a preference, simply use the address below when editing your bookmark. Otherwise, follow this simple guide.

Loadbal.expertagent.co.uk

Adding the bookmark 

1) Go to www.expertagent.co.uk. And click the star in the top right of the screen to open up the dialogue box (as shown). Change the name to Expert Agent. And pick the folder you want the bookmark to be stored.

2) Click the edit button.

3) In the URL box, type in, or copy and paste  loadbal.expertagent.co.uk    then click save, and you have a working bookmark.

Can I edit my current bookmark?

Yes you can. 

Simply locate your bookmark, right click it, and select edit.

Then copy the details from point 3 into the URL box, and save it