What are the definitions for the Sales KPIs?

Item

Explanation

Apps

Number of applicants where Date Entered falls in the date range (for both sales and lettings Departments).

View

Number of viewings for sales department properties where the Appointment Date is in the date range split by Viewing branch

View Fthru

Number of viewings for sales department properties where the Appointment Date is in the date range with a status of Cancelled, split by Viewing branch

View Fthru Percent

View Fthru / View as a percentage

Vals

Number of valuation appointments for sales department properties where the Appointment Date is in the date range, split by Appointment branch

Inst

Number of Properties where Instructed on date is in date range.

Convert Percent

Inst / Vals as a percentage

Mkt Fee

Total (Price * fee percentage) or fixed fee sales department properties instructed in the date range.

Ave Ins Fee

Mkt Fee / Inst as a percentage

Wdrw

Number of sales department Properties where Withdrawn date is in date range.

Sale

Number of Offers where Offer Accepted Date is in the date range and offer status is not rejected

Sale Fee

Total (Offer Value * fee percentage) or fixed fee offers on sales department properties where Offer Accepted Date is in the date range and offer status is not rejected. Split by property branch.

Ave Sale Fee

Sale Fee / Sale as a percentage

Fthru

Number of Offers where Cancelled Date is in the date range

Fthru Fee

Total (Offer Value * fee percentage) or fixed fee offers on sales department properties where Cancelled Date is in the date range.  Split by property branch.

Net Sales

Sales Fee - Fthru Fee

Exch

Number of Offers for sales department properties where Exchanged Date is in the date range. Split by property branch.

Exch Fee

Total (Offer Value * fee percentage) or fixed fee for sales properties where Exchanged Date is in the date range. Split by property branch.

Ave Exch Fee

Exch Fee / Exch as a percentage

Pipe

Current Number of Offers on sales department properties with status of Accepted or Exchanged and Property Status is On Market, Under Offer or Sold STC and Completion Date is not completed and offer date after 1 July 2005. Split by property branch.

Pipe Fee

Current Total (Offer Value * fee percentage) or fixed fee offers on sales department properties with offer status of Accepted or Exchanged and Property Status of On Market, Under Offer, Sold STC and the Completion Date is not completed and offer date is after 1 July 2005. Split by property branch.

Ave Pipe Fee

Pipe Fee / Pipe as a percentage

Stock

Current number of on sales department Properties with status of On Market or Under Offer

Stock Fee

Total (Price * fee percentage) or fixed fee where on sales department properties have a status of On Market or Under Offer