Why do you charge to send data to the portals?

We don’t – well not for most members. Most member branches upload to 3 portals or less. We only charge when you step beyond 3 portals per branch. So, you can send to your choice of 3 out of the 18 or so premium portals that we upload to WITHOUT extra charges. Our Users Group helped us to come up with 3 as a fair usage level . Portals swallow up internet bandwidth which is expensive but, much worse, they swallow up support team time. When you call us to explain that 5 Acacia Avenue isn’t on, for example, Look4aProperty.com, it takes us half an hour to check the property, check our feed, call their support team and call you back. By definition, if you upload to 4 or more portals, you are moving away from the premier league portals into the league division 2 ones. Consequently, in our experience, the quality of feed processing and quality of support on offer can diminish making our job harder still.

We also count our XML feed as an extra portal. So, if you have a website powered by someone else and they collect data from us, if that feed pushes you over the three free feeds we bill for that too for the same reasons as above.

The charge for fourth and subsequent portal uploads is £20+VAT per month per branch.