How Do I Re-Use Key Numbers?

Within Expert Agent, if you try to use a Key Number that is already in use, it will alert you.  

However you can still press OK and add in the same key number.  

If you wish to re-use Key numbers but not get that alert, keep key numbers unique, or keep the old key history (so not deleting the key record from the property), follow the steps below: 

For this example we will be using a Completed Property and doing a Key Handover

 1. On the Access tab of the Property record, click "Reserve of Loan Key". 

2. If you have multiple keys added to the property, select which set you wish to handover here.  

3. Remove the Anticipated Check In Date from this field (simply highlight and press delete) otherwise it will appear as an Overdue Key on your Key Grid (Accessing the key grid).  

4. Select the Key Status (we're using Key Handover). 

5. In the Notes box, we have put why we have done the key handover and when.  

6. Press Save.  

7. The key is still listed in the Key History section but note the key status.  

8. The Key Number is still 001, so we need to click "Edit".  

9. Change the Key Number here to something unique.  I have used the code HO for Handover and the date.  This key number will never need to be used again.  

10. Press Save.

The new number is now showing on the key section of the Property record, leaving key number 001 free to use again on a different property.