When are the SMS viewing reminders sent out to Vendor and Applicant?

Unless you switch on auto reminders, nothing gets sent automatically. If you’ve switched this on in Configure, applicants will get a text message 2 hours before the appointment. Nothing goes to the vendor or landlords automatically. You can trigger a manual text message to either party in the viewing record. Another nice trick is that EA can send you a text message 20mins before the appointment to warn you to leave the office – again, switch this on in Configuration.  

For more information on Viewing Reminders see the Viewing SMS Reminder chapter.

For more information on Viewing Confirmations see the Viewings Confirmation Setup chapter.

For more information on Negotiator reminders see the Personalising your Staff Profile chapter.