Sending Out The Government Information Sheet

The Letting Centre have produced you two new letters: "Renters Rights" and "Renters Rights Landlord" which are designed as cover letters for you to be able to send your tenants and landlords the new Government Information Sheet to your exisiting clients on ASTs who will need to receive a copy of this. These will shortly be made available to you.

We'll look at sending this to your tenants as an example.

From your tenancy record - right click - outputs - create letter/email/SMS

Go to the Compliant Letters and Agreements tab and search for Renters

Select the letter you need, check over the word document that is produced and make any amendments required as with any other letter (remembering to upload the amended document if you've made changes), you can then select to send as email

Make your usual selections, ensuring that you select ALL tenant's named on the tenancy agreement, and use the "add one off attachment" option to include the PDF from HMRCs website. Amend the cover email as needed, and send email.

(You can find the most UpToDate copy of that here: https://www.gov.uk/government/publications/the-renters-rights-act-information-sheet-2026)

Once sent, a copy will be logged on the tenancy record, with confirmation that the email has been delivered to successful recipients should you need to view this in the future.

It is our recommendation that you send these individually from each tenancy that requires it. This allows you to use the letter directly from the Compliant Letters and Agreements tab which will ensure you are using the most UpToDate version should The Letting Centre make any amendments to these letters. This will also ensure that the attachment itself is stored on the tenancy record. As with always, if you clone these letters to make any changes, or to convert them into HTML documents to allow you to email out in bulk, you are assuming responsibility for the letters being correct and kept UpToDate.